Find clear answers to common questions about launching, customizing, migrating, and scaling your online store with Power eCommerce.
Power eCommerce is a comprehensive eCommerce platform designed to help merchants build, manage, and scale sophisticated online stores. It combines powerful tools with an intuitive interface, allowing you to focus on growing your business while the platform handles the technical foundation.
It serves established brands, growing businesses, and discerning merchants who value quality, performance, and long-term flexibility. Whether you sell physical or digital products, the platform adapts elegantly to your needs. Built for most ecommerce needs: B2C, B2B, D2C, D2C, B2M, B2G. We have a wide range ecommerce stores running on our platform.
Power eCommerce is built for merchants seeking a more refined and integrated experience. It offers strong native capabilities, predictable costs, and professional-grade tools designed to minimize complexity while maximizing control and performance.
Yes. You can efficiently manage multiple storefronts or brands under a single account, with shared tools and separate branding options where needed.
Yes. The platform supports physical products, digital downloads, and pre-orders with equal sophistication, giving you the flexibility to expand your offerings seamlessly.
Absolutely. Every new account receives a structured onboarding sequence with clear milestones. Higher-tier plans include personalized assistance and direct support from our team to ensure your store is configured optimally from the start. This helps you establish a strong foundation without unnecessary complexity.
Most merchants are able to launch a fully functional, professional store within a few days. Our intuitive setup process guides you through each step - from selecting your design to configuring products and payments - so you can go live with confidence and minimal downtime.
Getting started is straightforward. Simply choose a plan that aligns with your needs, and follow our guided onboarding flow. You'll have access to a clean dashboard, helpful setup checklists, and clear next-step recommendations designed to help you launch efficiently and professionally.
Yes. We make migrating from Shopify, WooCommerce, BigCommerce, Squarespace, or other platforms smooth and reliable. Our dedicated migration tools and team assistance help transfer your products, customer data and orders. Many merchants complete the process in just a few hours or days, depending on the size of their catalog.
You will need a merchant account with a payment processor such as authorize.net or PayPal. There are 100's to pick from if you need help in choosing we can give you a few options. If you already have a payment processor most likely you will be able to continue using them.
Absolutely. Every new account receives a structured onboarding sequence with clear milestones. Higher-tier plans include personalized assistance and direct support from our team to ensure your store is configured optimally from the start. This helps you establish a strong foundation without unnecessary complexity.
Yes, you can use your own domain name with Power-eCommerce.
If you have an existing domain name, you can connect it to Power-eCommerce once you signup we will send you how to make the connection. If you don't have a domain name yet, you can either buy one through a third-party provider or we can register one for you. While we are waiting for your domain to be pointed to Power-eCommerce we will setup a temporary domain for you to use.
From domains and servers to hosting, security, updates, and core tools, we manage it all-fully included and automatically configured. Our guided setup makes connecting everything simple and seamless.
We offer three thoughtfully designed plans - Starter, Growth, and Pro - built to support your business at every stage of growth. Every plan includes unlimited products, unlimited orders, unlimited bandwidth, and a complimentary custom domain after the first year.
No. You pay only the standard processing fees from your chosen payment provider (such as Stripe or PayPal). There are no additional platform transaction fees at any volume or on any plan. This predictable structure helps you retain more of every sale as your business grows.
No, we are a Premium solution and it costs us a lot of time and resoruces to setup a new ecommerce store for you. Not everyone can afford to use a Premium solution like ours. You have to deside if this is a hobby or a business.
Yes. Plans are fully flexible. Switch levels instantly in your dashboard whenever your needs evolve. Upon cancellation, your store data remains available for 30 days with straightforward export guidance, so you maintain full control of your information.
If you select Annual billing(billed once a year) you will get one month free per year when billed yearly. 12 months for the price of 11.
View our Plan/pricing page to get more details on limits on products, orders, bandwidth, or staff logins by clicking here: Click here to see pricing options.
All designs are fully responsive by default. Your store will deliver a seamless, visually refined experience across desktops, tablets, and mobile devices - ensuring customers enjoy consistent quality no matter how they browse or shop.
Yes. You have comprehensive control over every aspect of your store's appearance. Adjust layouts, typography, colors, spacing, and visual elements with precision to create a unique, on-brand experience that reflects the quality of your products and business.
We provide a curated collection of professionally designed themes and templates as a strong starting point. Each one is crafted with modern aesthetics and best practices in mind, allowing you to launch with polish while still offering full freedom to tailor every detail to your vision.
Yes. For those who require deeper personalization, you can extend your store with custom code. This capability is available alongside our visual tools, giving you the flexibility to implement sophisticated enhancements without limitations.
Absolutely. Build custom page layouts, dedicated and tailored landing pages flows that align with your brand. This level of control helps craft intentional customer journeys that feel cohesive and professionally executed from first impression to final purchase.
Yes, we offer a full custom design service that ranges from a Customization of a single aspect of your store to a full custom design based on your needs.
Every plan includes a robust set of essential tools: unlimited products and orders, advanced product and inventory management, built-in marketing capabilities, SEO optimization, and comprehensive analytics. Core functionality is thoughtfully integrated so you can operate at a high level without needing to unlock or add separate modules.
Product management is streamlined and powerful. Easily organize catalogs, set variants, manage stock levels and handle bulk updates. Sophisticated inventory rules and low-stock alerts help maintain operational efficiency as your assortment grows.
Yes. The platform natively supports multi-currency pricing, multi-language storefronts, and global selling configurations. This built-in sophistication makes it straightforward to serve international customers while maintaining a consistent, professional brand presence worldwide.
You'll find integrated tools for SEO optimization, email marketing automation, discount and promotion engines, abandoned cart recovery, and customer segmentation. These capabilities are designed to help you attract, engage, and convert visitors effectively - all within the platform.
Yes. The platform supports subscriptions, pre-orders, digital downloads, and physical goods with equal ease. Advanced options for recurring billing, access management, and delivery handling are included natively, allowing you to diversify your offerings seamlessly.
These powerful tools are built in. Recover lost sales through automated sequences, present intelligent upsells and cross-sells at key moments, and create sophisticated discount rules. Each feature is engineered to enhance revenue while preserving a smooth, high-quality shopping experience.
Detailed, real-time analytics provide clear insights into sales performance, customer behavior, traffic sources, and conversion trends. Reports are presented in a clean, actionable format that supports informed decision-making as your business scales.
We seamlessly integrate with leading providers including Stripe, PayPal, Apple Pay, Google Pay, and key regional options. Secure, PCI-compliant checkout is built in and managed automatically, so you can offer a smooth, professional buying experience with minimal setup.
Choose from flat rates, weight-based pricing, real-time carrier calculations (USPS, UPS, FedEx, and others), local pickup, or custom free-shipping thresholds. Advanced rules such as product-specific or zone-based shipping are easy to configure. Order notifications, fulfillment tracking, and customer communication tools are included natively for a refined operational flow.
Automatic tax handling is built in for the United States, Canada, EU VAT, and many additional regions. You can also apply manual rates or tax-inclusive pricing with ease. This helps maintain compliance efficiently, allowing you to focus on growth rather than manual adjustments.
Orders appear instantly in a clean, well-organized dashboard with real-time updates. You'll have everything needed for quick fulfillment, refunds, and ongoing customer communication - designed to support a high-quality buying and selling experience at scale.
Native integrations are available for popular tools including email marketing platforms (Klaviyo, Mailchimp), accounting software (QuickBooks, Xero), social channels, and major marketplaces. Our open API and webhooks provide clean options for any specialized custom connections.
Most essential capabilities - from advanced SEO and analytics to abandoned cart recovery, multi-currency support, and subscription management - are thoughtfully built into the platform. This approach keeps your store fast, your costs predictable, and your operations streamlined, while still allowing flexible connections when you need them. The apps we provide from 3rd parties are designed to connect with services other than ours like Accounts, email services, tax services, marketplaces and like.
Yes. These and other major tracking tools connect with just a few clicks, or copy and paste with no complex code required in most cases. This makes it simple to maintain clear insights as your store grows.
Yes. Your store benefits from enterprise-grade security as standard. We maintain full PCI DSS Level 1 compliance for all payment processing, with automatic SSL encryption on every page. Sensitive customer data is handled securely through industry-leading standards, including GDPR readiness and robust privacy controls. You can focus on growing your business knowing that security is actively managed at every level.
We deploy multi-layered defenses, including advanced DDoS mitigation, intelligent fraud detection tools, and continuous real-time monitoring. These protections operate seamlessly in the background, helping to safeguard your store and customer transactions without requiring any manual configuration from you.
Our platform is engineered for exceptional reliability, with a strong track record of near-perfect uptime. As your traffic and order volume grow, the infrastructure automatically scales to maintain fast, responsive performance - ensuring your store delivers a smooth experience even during peak periods or rapid expansion. 99.99+ is our goal including planned upgrade cycles.
Regular automated backups are conducted to protect your data. Data can easily access and restore previous versions whenever needed. This built-in capability gives you full confidence that your store information remains safe and recoverable at all times.
Absolutely. Performance optimization is built into the platform from the ground up. Your store loads quickly for visitors worldwide thanks to efficient architecture and global content delivery. There are no performance trade-offs as you add products, traffic, or advanced features - allowing you to scale elegantly without compromise.
All accounts receive reliable email and ticket support. Growth and Pro plans include live chat and phone access with quicker response times during business hours. Higher-tier plans also offer priority assistance and dedicated onboarding support to help you launch and scale smoothly.
Yes. Our regularly updated help center features clear step-by-step guides, instructional videos, and searchable resources. New store owners also receive a personalized onboarding sequence designed to help you get up and running with confidence.
For Pro plan users, we provide a dedicated success manager and hands-on assistance with migration and initial setup. Across all plans, our team delivers responsive, knowledgeable support focused on helping you achieve your goals.
We offer a help desk to access how-to on the more common needs. Also, a ticket system that can route you request to the team that can best solve a problem or answer a question the best.
Billing is straightforward and transparent. You are charged monthly or annually (with discounts for annual commitments) based on your chosen plan. Charges occur on the same date each cycle, and you can view full billing history directly in your dashboard.
We stand behind the quality of our platform. If you cancel within the first 30 days of a paid subscription, we offer a full refund upon request less the setup ccosts. This ensures you can explore with confidence.
Upon cancellation, your store remains accessible for 30 days, during which you can export all data and products. We provide clear guidance to make the transition smooth, ensuring you retain full ownership and control of your information.
Yes. You can pause your subscription during slower periods and reactivate it later without losing your store setup or historical data.
All billing details and team management are handled easily from your account dashboard. You can update payment methods, adjust plans, and invite team members with role-based access at any time.